Professional Laundry Services for Makkah

Express pickup and delivery for hotel guests and pilgrims — with lobby handover, thoughtful garment care and a quote agreed before collection.

Why choose us

A useful laundry service fits around your stay, not the other way round. Whether you are visiting for Umrah, travelling for work or preparing to leave Makkah, start with the garments you need and the time you need them back. We help you choose suitable care without treating every fabric or deadline as the same order.

Express turnaround

Our express service is a confirmed 3-hour option for eligible orders, with enquiries and arrangements available 24/7. Tell us about your flight, checkout or prayer schedule before booking. The pickup window and cleaning turnaround are agreed separately, so you know what to expect rather than relying on an unconfirmed same-day promise.

Hotel-lobby handover

We arrange collection and return in the hotel lobby where permitted. Share your hotel name and location so access can be checked; a hotel appearing in our guides does not guarantee permission to enter. We are an independent service, not a hotel department or partner, and do not need access to your room.

Care-led fabric assessment

Thobes, abayas, Ihram and everyday clothing can need different washing, drying and pressing methods. Send photographs of labels, embroidery and delicate trims. Appropriate temperature control and hand-wash options are assessed against those instructions; hand washing is not automatically safe for silk, wool or every embellished garment.

Transparent pricing

Published options are 13–25 SAR/kg: 13 SAR/kg for iron & fold without washing, and 25 SAR/kg for eligible express orders. Regular washing and specialist work are quoted before collection. Confirm the included work, final weight, optional add-ons and payment arrangement before accepting the order; no premium treatment should be silently added.

How your laundry order works

The booking conversation is also your order record. Keep the agreed quote and delivery window in the same WhatsApp chat, and identify anything that needs special attention before handover. These four steps keep collection, care and return clear, especially when hotel restrictions or travel plans change. Before collection, empty pockets, separate clean pressing-only items from items needing a wash, and flag anything that must not be tumble-dried. Keep essential clothes with you if the order has not yet been accepted. If you are moving hotels, tell us before pickup rather than assuming the return destination will change automatically.

Book and agree the details

Send your hotel, location, approximate weight or garment count, preferred pickup time and required return time. Include care-label pictures for delicate items and explain stains or existing damage. We confirm eligibility, the service, price and schedule before accepting your booking. Opening a WhatsApp conversation is an enquiry, not an automatic reservation.

Meet us in the lobby

Be ready at the agreed lobby meeting point once access has been confirmed. Put garments into a suitable bag and separate items that need different care. Check pockets and mention fragile seams, loose buttons or valuable pieces. Keep a garment list and photographs for your own handover record; room access is not part of the collection arrangement.

Receive the agreed garment care

The accepted care plan determines washing, drying, stain treatment or pressing. Labels and fabric condition matter more than a generic fast cycle. Some items may need specialist treatment or additional drying time, which must be agreed in the quote. Iron & fold is a pressing-and-folding service for suitable already-clean clothing, not a substitute for washing.

Collect your return delivery

Return is arranged at the confirmed hotel-lobby handover window. Stay reachable in your booking conversation and message promptly if you change hotels or your checkout time moves. Ask for an update when needed; a fixed one-hour advance notification is not assumed. Check the returned items against your list and contact us with any concerns.

Choose the right service

Choose according to both the garment and your deadline. The lowest published rate is for iron & fold only, while express is a different service with a confirmed return window. We do not label a 13 SAR/kg wash as “standard” or “economy”, or promise fixed 12-hour and 24-hour packages without an agreed quote.

Express

25 SAR/kg

For a time-sensitive order, share your exact deadline and ask whether express is suitable for the entire load. Confirm when the turnaround starts, what is included and whether any garment needs separate treatment. Ask whether a minimum order or collection charge applies; a universal 50 SAR minimum is not assumed.

Iron & fold

13 SAR/kg

Choose this option for already-clean clothes that need suitable pressing and folding. Tell us about embroidery, heat-sensitive fabric and any items you do not want ironed. The rate does not include washing, and an extra ironing charge is not automatically added to work already included in this service.

Regular washing

Quote before pickup

For a non-urgent load, request a washing quote with the garment details, quantity and preferred return day. Timing depends on accepted care requirements, drying needs and current availability. Ask which work is included rather than assuming that drying, pressing, stain treatment and delicate handling all have the same price.

Premium add-ons, agreed in advance

Optional care is added only when requested and accepted. Send photographs and explain your priorities so we can assess suitability before collection. The published surcharges below are not a promise that every garment qualifies, that every stain disappears or that specialist work fits into the express return window.

Professional ironing

+3 SAR/item

Extra pressing is available for separately requested work, with steam or other suitable methods determined by the label and fabric. Tell us how you want clothing folded and flag fragile trims. Confirm the return window in your quote. Do not add this fee automatically to the 13 SAR/kg iron & fold service, where pressing is already included.

Stain removal treatment

+5 SAR/garment

Identify coffee, oil, food, sweat or mud marks and explain their age and any previous treatment. A photograph helps assessment, but permanent dyes, heat-set marks and damaged fibres can limit results. Treatment is fabric-dependent and complete removal cannot be guaranteed. Avoid bleach or high heat before assessment, which may make a mark harder to treat.

Delicate hand-wash care

+5 SAR/kg

Request separate assessment for silk, wool, embroidery and delicate prayer garments. Some items are dry-clean-only and must not be hand washed. Suitable temperature, colour separation and drying are agreed according to the care label. The surcharge is for eligible requested hand-wash care, not permission to use one method on every delicate fabric.

Dry cleaning

+15 SAR/garment

Send label photographs for suits, formalwear and garments that specify specialist cleaning. Confirm acceptance, the base service and total price before pickup. Ask for a separate return window; specialist availability and garment condition can affect timing. A fixed 24–48-hour completion promise is not applied to every item without assessment.

Express Ihram care

15 SAR per piece

Tell us about your Izar and Rida, detergent or fragrance preferences, and the time you need the set returned fully dry. Ihram cleaning costs 15 SAR per piece. Pressing is based on fabric instructions and your request; we do not give religious rulings about ironing Ihram. Ask a qualified scholar about worship-related requirements.

Care for your Makkah stay

Different visitors need different outcomes: a clean prayer garment, wearable travel clothes or a reliable handover before checkout. Our service starts with those practical needs. Discuss special requirements at booking so garment safety and hotel access are considered together with price and timing.

Prayer garment care

Thobes, abayas, Ihram and suitable prayer rugs should be assessed individually. Mention embroidery, beads, contrasting colours, backing materials and any fragrance-free requirement. Labels guide washing temperature, drying and pressing. A prayer rug may need a separate quote and schedule rather than being added to an everyday clothing load; confirm suitability first.

Travel laundry

Explain packed-clothing odours, sweat, dust and spills before collection, especially if marks have already dried. Appropriate pre-treatment and rinsing depend on the fabric, not a universal double-rinse or air-dry promise. New garments may release dye on their first wash. Ask for colour separation and send labels for purchases made during your trip.

Hotel-guest arrangements

Share the exact hotel and meeting point, and check lobby handover permissions. Our hotel guides help you plan, but they do not establish affiliation, guaranteed coverage or room-account billing. Enquiries are available 24/7, including Hajj and Ramadan; road restrictions and busy periods make early confirmation particularly important when you have a fixed departure.

What our customers say

We do not publish sample customer names, invented reviews or satisfaction totals as evidence. Real feedback lives on our Google profile, and every completed order can add to it. If we have handled your laundry, we would welcome your honest experience so future guests can judge the service on facts rather than marketing claims.

To leave a review, message us on WhatsApp and we will send you the link to our Google profile. If something about your order needs attention first, tell us in the same conversation so we can resolve it before you decide what to write.

Understand your laundry total

The calculations below separate base service from optional work. Iron & fold examples do not include washing. Your accepted quote should state final weight, individual-item charges, any minimum or collection fee, requested treatments and the return window. If the garment count changes at handover, ask for the revised total before approving extra work. Ask whether a surcharge applies to the full load or only the garment receiving treatment. Dry-cleaning charges are listed per garment, while eligible delicate hand-wash care is listed per kilogram. Ihram cleaning costs 15 SAR per piece. An illustrated calculation is useful for budgeting, but your final order record should identify the accepted base service and each separately requested item.

For iron & fold at 13 SAR/kg, 1 kg costs 13 SAR, 5 kg costs 65 SAR, 10 kg costs 130 SAR and 20 kg costs 260 SAR. These examples assume the stated weight is accepted and no separately requested work is added. Regular washing is quoted on WhatsApp and must not be represented by these iron-only totals.

Express examples at 25 SAR/kg are 25 SAR for 1 kg, 125 SAR for 5 kg, 250 SAR for 10 kg and 500 SAR for 20 kg, before any agreed extras or applicable minimum. These are arithmetic illustrations, not confirmation that every load qualifies for a 3-hour return. Large loads and specialist items need an accepted care and timing plan.

Business traveller example: 5 kg of iron & fold is 65 SAR. Five separately requested extra-ironing items at 3 SAR each add 15 SAR, making 80 SAR. Those five items must be outside the pressing already included in the base order; otherwise adding the surcharge would charge for the same work twice.

Pilgrim example: 8 kg of iron & fold is 104 SAR. Two separately assessed garments with stain treatment at 5 SAR each add 10 SAR, making 114 SAR. This is not an 8 kg washing quote: if the load needs washing, request the washing price first and recalculate the total using the accepted base service.

Urgent express example: 3 kg at 25 SAR/kg is 75 SAR. Three separately requested extra-ironing items at 3 SAR each add 9 SAR, making 84 SAR. Confirm whether pressing is already included before adding it. The order still needs express eligibility and an accepted pickup and return window; the example does not override a quoted minimum.

Payment methods

Choose your payment arrangement when you accept the quote. Payment instructions should stay in the same booking conversation as the service and total. Ask when payment is due and retain confirmation, particularly if you are leaving Makkah soon or another person is handing over the laundry.

Cash

Cash payment can be arranged with your order. Ask whether paying at return delivery is suitable and confirm the accepted total beforehand. Keep your order record and discuss any change to weight or requested work before handover; the payment should match the agreed service, not an unexpected extra charge.

Bank transfer

Request bank-transfer instructions directly in your booking conversation and confirm whether advance payment is optional for your order. Check the amount and recipient against the agreed instructions before sending. Keep the confirmation so the team can match the payment to the correct booking and service.

WhatsApp Pay

Ask whether WhatsApp Pay is available for your payment arrangement before relying on it. Availability can depend on supported accounts and payment tools. Follow only the instructions agreed in your order conversation. Never share a card PIN, password or one-time verification code in chat with anyone.

Credit or debit card

Confirm card-payment availability when booking and request the appropriate payment instructions or link. Review the recipient and amount before completing payment; a website enquiry does not itself collect a card payment. Do not send photographs of your card or its security code through the laundry conversation.

Hotel billing is optional only where the hotel approves an agreed billing arrangement. Our independent service cannot automatically charge your room account or promise a concierge will place an order on your behalf. If you prefer hotel billing, ask both the hotel and us before collection, and confirm who accepts the final total.

Still have questions?

Get the practical details before you book. Our full FAQ covers pickup arrangements, prices, payment, fabric care, urgent orders and support. Use it alongside your personal quote: a general answer cannot confirm hotel access, accept a delicate garment or reserve a specific pickup window for your order.

Ready to experience better laundry?

Send your hotel name, approximate weight, garment details and deadline. We will discuss the right service, confirm the quote and agree a lobby handover before your order is accepted. Use WhatsApp or phone for time-sensitive enquiries; email is also available for non-urgent questions. Keep your confirmed pickup and return details together so your laundry fits around your stay.