Is Fairmont Clock Royal Tower the whole Clock Tower complex?

No. Fairmont Makkah Clock Royal Tower is one hotel within Abraj Al Bait, which also contains other hotel brands. A message saying only “Clock Tower” does not identify your property. Use the Fairmont name shown on your booking when arranging collection.

What should I clarify before leaving my Fairmont room?

Ask where a guest may meet an outside laundry courier and confirm that location in the WhatsApp conversation. Do not leave a bag with a hotel employee without their agreement or assume the courier has permission to visit guest floors.

What if my return is due after I check out of Fairmont?

Give your checkout time before accepting the quote. If you will move to another hotel, provide its name and ask whether a different return location can be arranged. Keep travel essentials with you; a hotel change does not automatically transfer a collection booking.

What are your laundry rates?

Ask the hotel for its current rate. Ours: 13 SAR/kg iron & fold (no washing), 25 SAR/kg express; washing quoted on WhatsApp. Ihram cleaning: 15 SAR per piece. Confirm garment instructions before handover.

How do I arrange collection and return?

Agree a permitted lobby or entrance handover on WhatsApp; no room pickup is assumed. Open 24/7. Estimated pickup: about 15 minutes, subject to confirmation. Express turnaround: 3 hours; confirm availability before collection.

13 SAR/kg Iron & Fold | Fairmont Makkah Laundry

Abraj Al Bait · Guest laundry guide

Laundry pickup near Fairmont Makkah

13 SAR/kg iron & fold. Fairmont laundry in the Clock Royal Tower, Abraj Al Bait: meet at the lobby or ground-floor entrance; 3-hour express available.

Confirm pickup Call us

Independent service — not affiliated with Fairmont Makkah Clock Royal Tower.

Clock Royal Tower identification

Plan laundry at Fairmont Makkah

Fairmont Makkah Clock Royal Tower is in Abraj Al Bait. Meeting point: the main lobby or the ground-floor entrance.

Fairmont Makkah: questions before collection

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WhatsApp Service options